Return and Exchange Policy
All products purchased from Casual FItters can be exchanged within 7 days only if
THE ITEM(S) IS FAULTY, DAMAGED OR DEFECTIVE AT THE TIME OF DELIVERY.
You must notify us within 7 days of delivery by writing to +92-312-6552980 and calling at +92-312-6552980 and WhatsApp us at +92-312-6552980, to proceed with exchange or return process.
Replacement on domestic orders will be sent once the defected/faulty/damaged item is received by Casual Fitters.
Products/items purchased online can only be exchanged through online, if you notify us through the mediums mentioned above within 7 days. Casual Fitters has the authority to refuse any exchanges if the return process is not followed by the customer.
There are some cases where Casual Fitters will not accept any returns & exchanges. Such cases include, but are not limited to the following:
Sale items
Product is damaged because of use
Product has been tampered
Anything is missing from the package including price tags, labels, original packing, freebies and accessories
Exchange or return request is made outside the specified time frame (after 7 days)
Casual Fitters does not offer any “refund” or “Money Back Guarantee” on purchased items, except in-case of prepayments where the items are Sold-out or contain any manufacturing defects.
In-case of refund, your payment will be credited directly in your account/credit/debit card within 10 days once the item is returned.
Casual Fitters reserves the right to change their “Exchange and Return” policy, without any prior notification.